Interactive training

Learn the freight evidence checkpoint in five hands-on scenes.

This self-paced walkthrough trains new operators and onboards new teams on Freight Broker Payment & Dispatch Proof Pack. Each scene shows a real workflow situation with sample data, asks you to make the routing decision an operator would make, and explains the reasoning either way. No account needed; nothing you do here touches live data.

  1. 1. Read the operator queue
  2. 2. Handle a clean load
  3. 3. Work a blocked load
  4. 4. Clear an evidence gap
  5. 5. Use the proof receipt

Scene 1 of 5 · Workflow step 2: Evaluate the checkpoint

Read the operator queue

Learn how every load lands in one of three states: ready, needs review, or blocked.

Loads arrive from your TMS and the checkpoint classifies each one automatically. Green (ready) loads required no human touch. Your job starts with the exceptions — the loads the system routed to you with plain reason codes.

FR-DEMO-1042

Needs review

Chicago, IL → Columbus, OH

Before carrier payment

  • • Accessorial support pending
  • • Payment not auto-approved

FR-DEMO-1057

Ready

Nashville, TN → Atlanta, GA

Before shipper billing

  • • No customer-visible blocker

FR-DEMO-1088

Blocked

Indianapolis, IN → St. Louis, MO

Before dispatch

  • • Payment-change review
  • • New-carrier checkpoint

Three loads are in the queue below. Which one should an operator open first?

After training

Continue with the document intake track, then return to the synthetic demo. Both are public learning surfaces; customer data, production workflows, and operator controls remain outside this walkthrough.